Search every help article, walk through the basics, or contact us.
Step-by-step articles for every part of the workflow, plus answers to the questions we hear most often. If you cannot find what you need, the support team responds within one business day.
Help articles by topic
Getting started
Create your first survey, invite respondents, and read your first reliability number.
Open article →Building surveys
Question types, logic, branding, AI question review, and validated templates.
Open article →Distributing
Public links, email lists, QR codes, embeds, and access controls.
Open article →Analyzing & reporting
Reliability statistics, item flags, AI summaries, and theme extraction.
Open article →Exports & integrations
PDF, Excel, SPSS, Google Sheets, Drive, and the developer API.
Open article →Privacy & compliance
Anonymity protections, GDPR, FERPA, SOC 2 status, and data residency.
Open article →Account & billing
Plans, academic verification, subscriptions, invoicing, and organizational arrangements.
Open article →Troubleshooting
Common errors and unexpected behavior, with diagnostic steps for each.
Open article →Reliability & validity guide
The longer-form companion: what each statistic means, how to read it, and the thresholds.
Open guide →Other ways to reach us
Email support
Reach the support team at support@relichecksurvey.com. Response within one business day on every self-serve plan, with priority support available for organizational arrangements.
Open mail →Sales & quotes
For procurement, custom contracts, and enterprise pricing, contact sales@relichecksurvey.com. Volume discounts and PO billing available.
Open mail →Privacy & DSAR
For data-subject access requests, deletion requests, or compliance questions, write to privacy@relichecksurvey.com. We acknowledge within 5 business days and respond within 30.
Open mail →Still stuck?
If you have searched and still cannot find an answer, email us. The support team reads every message and responds within one business day.